About Laing O'Rourke

Laing O’Rourke is a $6 billion global engineering and manufacturing-led construction leader, delivering state-of-the-art infrastructure and buildings projects. In Australia, we’ve proudly operated under the Laing O’Rourke banner for over 20 years, building on more than 70 years of local expertise. 

Driven by our purpose - pushing the boundaries of what’s possible, in service of humanity - we create safer hospitals, cleaner water, secure defence facilities, and better-connected cities. We also build meaningful careers and inclusive workplaces where people thrive. Backed by global strength and deep local roots, our unique operating model combines cutting-edge technology with modern methods of construction to deliver certainty for clients and transform how infrastructure is engineered and built.

We also own two vertically integrated businesses: Select Plant Australia, the nation’s fourth-largest plant hire company, and Laing O’Rourke Rail Operations, supporting major projects and nationwide rail maintenance.

That’s the Power of Experience.

About the role

We are seeking an experienced Corporate Travel Advisor/Corporate Travel Consultant to join our Brisbane office. This is a stand‑alone travel role embedded within the People Experience team, with strong support from a multifunctional HR Shared Services environment.

You will be accountable for the end‑to‑end delivery of corporate travel services across the hub, coordinating efficient, accurate and policy‑aligned travel arrangements for our people. This role requires sound judgement, strong organisation, and the ability to work independently within established frameworks while influencing peers and internal stakeholders.

This is an excellent opportunity to build your career with a privately owned Tier 1 constructor and international engineering enterprise.

The role manages approximately 100–120 bookings per week, spanning general business travel, FIFO group movements, domestic relocations, and international travel.

Key Responsibilities

• Manage the end‑to‑end delivery of all travel requirements for Laing O’Rourke personnel using approved systems and processes
• Ensure travel itineraries are accurate, confirmed, compliant with policy, and distributed in a timely manner
• Independently manage travel‑related email and phone enquiries, applying judgement to resolve issues within established guidelines
• Liaise with AMEX GBT to resolve booking queries, amendments, cancellations, and service issues
• Work closely with remote and metropolitan project teams, Executive Assistants to influence best‑practice travel behaviours and effective use of travel spend and credits
• Analyse travel data to identify trends, anomalies, and insights that support improved efficiency, compliance, and traveller experience
• Identify, escalate, and contribute to the resolution of travel system or technology issues, recommending enhancements where appropriate
• Support project travel spend reporting and participate in travel expense audits
• Contribute to continuous improvement initiatives within the travel function and broader People Services environment
• Provide general administrative support where required

You will have  

• 3–5 years’ experience in a travel‑related role, ideally in a high‑volume environment
• Strong administrative skills with excellent attention to detail
• Intermediate MS Office skills (Excel, Outlook) and fast, accurate data entry
• Skilled in working with travel data and basic analytics, including identifying booking trends, spotting anomalies, and highlighting insights to improve efficiency and compliance
• A proactive approach to improving the travel experience through technology, process efficiency, and traveller education
• The ability to professionally uphold the Travel Policy while seeking or supporting reasonable exemptions when appropriate
• Clear written and verbal communication skills and a professional phone manner
• Strong organisational skills, with the ability to multi‑task and re‑prioritise in a fast‑paced environment
• A diplomatic yet persistent approach to building effective working relationships

Benefits

We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave.

Diversity & Inclusion

We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O’Rourke is recognised as a WGEA Employer of Choice for Gender Equality in 2020, 2022, and 2024. We know that the right culture and purposeful innovation are key to delivering impact.

Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. Download our Stretch Reconciliation Action Plan at https://www.laingorourke.com/company/diversity-and-inclusion

Applications from recruitment agencies will not be considered.